See how community engagement drives and influences deals in your sales pipeline. This template helps you follow:

• Community as Deal Source
• Deals with community engagement during the sales process
• Number of deals brought in by community
• % Close Rate with community activity
• Amount in $

Works across community integrations, Salesforce, and Hubspot.

The Activities tab will allow you to track all the steps your members made in your community and other associated event and business integrations. It’s a great way to follow the breadcrumbs if you are interested in the individual history of a member how they made their way to your community, and how they are engaging.

 Synced all across our integrations.

See and report on how members engage in community events. This template supports the following event integrations:

• Circle
• Gainsight
• Luma

Some of the included metrics and charts include:

• Hosted events
• Events registrations

• New contacts created from events
• Attendance rate % and chart
• Event speakers & hosts

Pre-built analytics templates make it easy to track, measure, and report on community growth, engagement, and performance. Whether you're monitoring event success, member activity, or integration-specific data, these templates simplify the process, giving you clear insights without starting from scratch.

Monitor your community's health by viewing member growth statistics, engagement counts, and detailed member charts for your Discourse community. These insights help you identify trends in member activity and engagement levels, enabling you to understand how well your community is thriving. By regularly analyzing these metrics, you can enhance member interaction and ensure that everyone feels valued and connected.

 Check out how to set up your Discourse integration here 

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⚡️ Improvements

Analytics

• Charts of date range improvements for all time zones
• The date selector is now more intuitive
• The daily active members' chart supports channel filter now
• Display correct chart-related entity names in tooltips (activity, members, etc.)
• Display the value of the bar above the bar in a bar chart

🐞 Bug fixes

• Export records to CSV is now export all records
• Re-sync missing Discord Community Joined dates
• Tracking Slack message changes
• Fix buttons jumping around in the date picker header
• Don’t allow to submit any form (eg. start of enrichment) when the form is already submitting
• Fix icon alignment inside the scan tickets button

Monitor your community's health by viewing member growth statistics, engagement counts, and detailed member charts for your Gainsight community. These insights help you identify trends in member activity and engagement levels, enabling you to understand how well your community is thriving. By regularly analyzing these metrics, you can enhance member interaction and ensure that everyone feels valued and connected.

 Check out how to set up your Gainsight integration here.

We’re making it even easier to get started with Talkbase. You can now sign up and log in using your Microsoft Workpace account – no extra passwords needed.

With the new Luma integration, you can now access analytics for your hosted events and local chapters.

Additionally, you can view and manage your event audience directly in your Talkbase CRM. You can see which of your attendees are already a part of your community, how many events they are attending, and more.

 Check out  how to set up your Luma integration in our knowledge base. 

We newly divided the engagement dashboard of reach of your community integrations into 4 sections:

• Overall #s
• Activities
• Channels
• Members

The dashboard update includes new charts and tables on daily active members, inactive members, inactive channels, and new members.