📊 Talkbase Sentiment Analytics
New Feature
By analyzing thousands of posts, replies, and reactions, this dashboard provides a comprehensive view of how members feel about various topics. Whether it’s excitement about new features, frustration over bugs, or constructive feedback on product improvements, sentiment analytics helps community managers spot trends early and take meaningful action.
The dashboard includes:
- Average sentiment score to gauge overall community mood.
- Recent positive and negative posts to quickly identify key conversations.
- Trends over time show how sentiment shifts across months.
- Breakdowns by channels, companies, and members to pinpoint sentiment hotspots.
How to access:
- Go to your Talkbase workspace
- Click on Analytics
- Open Sentiment Analytics to start tracking
Read here to find out the best ways to take action on Sentiment Analytics.
